GBST
Supporting platform leader, GBST, through rapid growth and client acquisitions.
When GBST, a global wealth management technology provider, experienced a surge in demand following a series of new customer wins, they needed supplementary delivery expertise during a period of accelerated growth, and fast. AheadMG provided short-term client delivery managers and programme support executives to keep their commitments to implementation timelines on track.
Founded in 1983, GBST delivers technology and digital solutions to enable, support and scale wealth management and advice organisations globally. Their team of experienced professionals create vital back, middle, and front-office solutions for wealth managers, life and pension companies, stockbrokers, fund managers, investment managers, and advisers, as well as offer financial tools and digital services to banks and loan providers.
Composer is a wealth management administration SaaS technology solution. It helps advised and D2C investment platforms, superannuation funds, life and pension firms, and employee savings schemes improve efficiency and ensure regulatory compliance, supporting over 5.5 million investors and £250Bn of assets under administration.
The Problem
Whilst the COVID-19 pandemic slowed business momentum for nearly two years, GBST invested in upgrading its technology and strengthening its product set, particularly in the annuity space. When market conditions improved, demand surged, but the pace of growth created new challenges:
- Client implementations accelerated rapidly across multiple regions
- Permanent hiring was underway, but supplementary capacity was needed to keep pace with rapid client demand.
- Immediate delivery capacity was critical to maintain momentum and client confidence.
Project Snapshot
Company
GBST
Location
London
Industry
Financial Technology – Wealth Management
Project duration
1 year
Services provided
Client delivery management, programme support, interim resourcing
Core tools used
GBST Composer, MS Project
Key results
- 5 AheadMG delivery managers deployed across multiple client programmes
- Critical resourcing gaps filled while permanent hires were secured
- Successful delivery of new client configurations and implementations during a period of rapid growth
Our Solution
GBST turned to AheadMG to provide rapid, short-term resourcing. We deployed:
- 5 client delivery managers, embedded as the conduit between GBST and its clients to follow the SDLC process, manage configurations, and keep implementations on track.
AheadMG’s team slotted seamlessly into GBST’s established software development process, where GBST owns the software and manages core feature enhancements while allowing client configuration. By bridging internal developers and external client teams, we ensured programmes stayed aligned and outcomes were delivered.
This model gave GBST the flexibility to continue recruiting permanent staff, their long-term preference, without slowing critical client programmes.
The impact
AheadMG helped GBST navigate a pivotal moment in its growth journey. By filling delivery gaps quickly and effectively, we enabled the company to turn resurgence into reality, keeping high-profile client implementations on schedule and strengthening its renewed market position.
Results delivered:
- Successful client implementations during a critical growth period
- Supplementary resourcing enabled GBST to deliver client programmes seamlessly while continuing to expand our permanent team
- Seamless alignment with GBST’s software development and configuration model
- Strengthened client confidence during a period of heightened demand
”AheadMG’s structured approach to programme and project management, combined with their deep domain expertise, has been instrumental in supporting us in delivering critical programmes during a growth phase. Their flexibility and ability to adapt to our evolving needs has made them a trusted and invaluable partner.
Dave SimpsonHead of EMEA, GBST
Ready to scale without slowing momentum?
If you’re facing rapid growth but struggling to secure the right talent quickly enough, AheadMG can provide the expertise and capacity to deliver with confidence.
